Privacy Policy
KKL Deals Wholesale Policies
Welcome to KKL Deals Wholesale. By using our website https://kkldeals.com/, you agree to comply with our policies outlined below. These policies cover orders, returns, refunds, payments, and other important details to ensure a smooth shopping experience.
1. Orders
Availability
Most in-stock items generally ship within 1–2 business days. For products shipping directly from manufacturers, estimated processing times are listed on each product page. If an item is out of stock, we will notify you within 24 hours.
Order Cancellation
Once an order is placed, cancellation is not guaranteed. Contact our Customer Support as soon as possible if you wish to cancel. Cancellation may incur a restocking fee of up to 50% for processing items back into stock. Custom or special order products are non-cancellable and non-returnable.
Order Modifications
Orders cannot always be modified after placement. Please contact us immediately for changes. Custom products are not modifiable.
Order Communication
Email is the primary form of communication. Please provide a valid email address when placing an order to receive updates.
2. Pricing & Updates
All prices are subject to change without notice. Manufacturer price changes may apply to pending or unpaid orders. If an error occurs in listing a price, KKL Deals Wholesale may correct it or cancel the order at our discretion. Refunds or adjustments will be made as appropriate.
3. Returns & Refunds
Please refer to our Returns Policy and Refund Credit Policy. Key points include:
- Restocking fees: 25% for commercial deliveries, 30% for residential.
- Shipping charges are non-refundable.
- Special Orders, Drop Ship Products, Consumables, and Custom Products are non-returnable.
- Refunds to alternative payment methods (wire, check, ACH, leasing) will be issued as Refund Credits.
For assistance, contact: wiliam@kkldeals.com or +1 (203) 399-2484.
4. Shipping & Delivery
Shipping times vary depending on product availability and location. Customers are responsible for return shipping, including international duties and taxes. Delivery estimates are not guaranteed.
5. Security & Online Safety
All orders are subject to security checks to protect against fraud. Some orders may experience minor processing delays. If additional verification is required, we will contact you via email.
6. Receipt of Incorrect Product
If you receive an incorrect item, please keep it unused and in its original packaging. Contact our Customer Support for resolution. KKL Deals Wholesale will cover return shipping for incorrect items.
7. Dispute Resolution
Any disputes regarding these policies or the use of our website will be resolved through binding arbitration under the Rules of Arbitration of the American Arbitration Association (AAA), except for eligible small claims cases.
Contact KKL Deals Wholesale
📍 Address: 1 Clifton Avenue Ansonia Connecticut 06401
📧 Email: support@kkldeals.com
🌐 Website: https://kkldeals.com